Category: Uncategorized

Enabling WMM and power save on Ruckus

Posted on 11 Oct, 2023, in Uncategorized

How to link access points with RUCKUS-AI (formerly known as RUCKUS Analytics) AP license pool?

Posted on 11 Oct, 2023, in Uncategorized

This article explains how to link APs with RUCKUS-AI AP license pool.

Onboarding a SmartZone to EU or Asia RUCKUS AI (formerly known as RUCKUS Analytics)

Posted on 11 Oct, 2023, in Uncategorized

This article explains how to onboard SmartZone or virtual SmartZone to EU or Asia RUCKUS AI Server

Managing Users in RUCKUS AI (formerly known as RUCKUS Analytics)

Posted on 11 Oct, 2023, in Uncategorized

Article explains how to add internal and 3rdparty users in RUCKUS AI and manage them.

RUCKUS AI (formerly known as RUCKUS Analytics) Webhook for ServiceNow

Posted on 11 Oct, 2023, in Uncategorized

This article will explain the integration for the RUCKUS AI and ServiceNow ticketing system

RUCKUS AI(formerly known as RUCKUS Analytics) flags zones in countries that are generally not permitted to use 5.8 Ghz

Posted on 11 Oct, 2023, in Uncategorized

An issue where RUCKUS AI flags a zone as invalid because the zone’s country code does not permit the use of 5.8Ghz by default.

RUCKUS AI (formerly known as RUCKUS Analytics) Temp License & On-boarding

Posted on 11 Oct, 2023, in Uncategorized

This article explains the process of how to install RUCKUS AI to troubleshoot any issues on the SmartZone Controller

RUCKUS AI (formerly known as RUCKUS Analytics) or Cloud Analytics license – 90 day trial period on the first customer onboarding

Posted on 11 Oct, 2023, in Uncategorized

Article explains how to get free 90 days trial of RUCKUS AI/Cloud Analytics.

Modify Resource Group of any user in RUCKUS AI (formerly known as RUCKUS Analytics)

Posted on 11 Oct, 2023, in Uncategorized

Limitation and procedure to modify the resource group assigned for users in RUCKUS AI

URLs to be Allowed in Firewall for RUCKUS AI (formerly known as RUCKUS Analytics)

Posted on 11 Oct, 2023, in Uncategorized

To ensure proper communication between the vSZ/SZ, APs and switches with RUCKUS AI, customers must allow port 443 and some URLs in their Firewall.

Recover.Me Issue / Steps Troubleshooting (Unleashed)

Posted on 05 Oct, 2023, in Uncategorized

How to deal with Recover.Me when the client only sees this on the WiFi connections.
The Configure.Me or the current SSID disappears

RUCKUS ICX FastIron 10.0.10c (GA) Release Notes

Posted on 05 Oct, 2023, in Uncategorized

RUCKUS ICX FastIron 10.0.10c (GA) Release NotesApplies to: ICX 7550, 7650, 7850, 8200 model switches.

RUCKUS ICX FastIron 10.0.10b (GA) Release Notes

Posted on 05 Oct, 2023, in Uncategorized

RUCKUS ICX FastIron 10.0.10b (GA) Release NotesApplies to: ICX 7550, 7650, 7850, 8200 model switches.

Ruckus Cloud & Analytics activation with 180 Day Grace Activation Period

Posted on 05 Oct, 2023, in Uncategorized

Administrative Log-in wont take default or known good username and password

Posted on 04 Oct, 2023, in Uncategorized

Ruckus is aware of an issue that has been identified where the administrative log into a Ruckus unit doesn’t accept a known good userid and password or a Factory defaulted userid and password .