Category: Uncategorized

Activating RUCKUS One – Managed Service Provider (MSP) License

Posted on 04 Sep, 2023, in Uncategorized

This article provides instructions on how to activate RUCKUS One – Managed Service Provider (MSP) License. You can activate licenses through the RUCKUS Support Portal.

Viewing the Licenses for MSP Customers in the RUCKUS One Cloud Portal

Posted on 04 Sep, 2023, in Uncategorized

This article provides instructions on how to view RUCKUS One License for MSP Customers in the RUCKUS One Cloud Portal

Viewing the Licenses for RUCKUS End Customers in the RUCKUS One Cloud Portal

Posted on 04 Sep, 2023, in Uncategorized

This article provides instructions on how to view RUCKUS One License for RUCKUS End Customers in the RUCKUS One Cloud Portal

Viewing the Licenses for RUCKUS End Customers in the RUCKUS One Cloud Portal

Posted on 04 Sep, 2023, in Uncategorized

This article provides instructions on how to view RUCKUS One License for RUCKUS End Customers in the RUCKUS One Cloud Portal

Activating RUCKUS One – RUCKUS End Customers (REC) License

Posted on 04 Sep, 2023, in Uncategorized

This article provides instructions on how to activate RUCKUS One licenses. You can activate licenses through the RUCKUS Support Portal.

Activating RUCKUS One – RUCKUS End Customers (REC) License

Posted on 04 Sep, 2023, in Uncategorized

This article provides instructions on how to activate RUCKUS One licenses. You can activate licenses through the RUCKUS Support Portal.

Recover.Me Issue / Steps Troubleshooting (Unleashed)

Posted on 04 Sep, 2023, in Uncategorized

How to deal with Recover.Me when the client only sees this on the WiFi connections.
The Configure.Me or the current SSID disappears

How to Download ZD Entitlement File

Posted on 04 Sep, 2023, in Uncategorized

Article provides step by step instructions on how to download an entitlement file. This is specially useful, if you have upgraded to 9.8.1 and above firmware. By downloading and uploading this file, the warning message on the controller’s dashboard should go away.

Installing Ruckus Zone Planner on the same machine as the full AirMagnet Survey Pro

Posted on 04 Sep, 2023, in Uncategorized

Can we install the Ruckus Planner and Full AirMagnet Survey Pro on same machine?

IPhone 5 is unable to authenticate against LDAP server for Guest and Zero-IT

Posted on 31 Aug, 2023, in Uncategorized

Installing Ruckus Zone Planner on the same machine as the full AirMagnet Survey Pro

Posted on 31 Aug, 2023, in Uncategorized

Can we install the Ruckus Planner and Full AirMagnet Survey Pro on same machine?

The wrong unit is coming up as the Active SR unit.

Posted on 31 Aug, 2023, in Uncategorized

How is ZD precedence determined in Smart Redundancy mode

Novell client-server authentication issue over ethernet interface of an Access Point

Posted on 31 Aug, 2023, in Uncategorized

Android tablets/phones with SWAT disconnects from a closed wifi network

Posted on 31 Aug, 2023, in Uncategorized

Android tablets/phones with SWAT disconnects from a closed wifi network

ZoneDirector to RUCKUS One (Formerly RUCKUS Cloud) migration process

Posted on 29 Aug, 2023, in Uncategorized

This article explains ZoneDirector controller managed Access Point to RUCKUS One (Formerly RUCKUS Cloud) migration procedure.