Category: Uncategorized

Category: Uncategorized

How long will Ruckus Support EOL products (end of life / end of support)?

Posted on 17 Mar, 2023, in Uncategorized

This article describes Ruckus End of Life / End of Support Policy

LiMan – Flexera License Server IP Address and DNS Record

Posted on 16 Mar, 2023, in Uncategorized

IP address and DNS Record for the LiMan Licensing Server

Unleashed: AP fails to join master when using 192.168.101.x or 192.168.50.x subnet

Posted on 13 Mar, 2023, in Uncategorized

Unleashed AP fail to join master when using 192.168.101.x or 192.168.50.x subnet

Recover.Me Issue / Steps Troubleshooting (Unleashed)

Posted on 06 Mar, 2023, in Uncategorized

How to deal with Recover.Me when the client only sees this on the WiFi connections.
The Configure.Me or the current SSID disappears

Unleashed AP not registering with Master AP.

Posted on 05 Mar, 2023, in Uncategorized

Unleashed AP not able to join existing Master AP. The resolution is also applicable for ZD managed AP’s running firmware version 9.9.x and later releases.

Unleashed AP not registering with Master AP.

Posted on 05 Mar, 2023, in Uncategorized

Unleashed AP not able to join existing Master AP. The resolution is also applicable for ZD managed AP’s running firmware version 9.9.x and later releases.

Scenarios on when customers should provide Consignee forms & the process RKUS follow to fulfil the replacements.

Posted on 04 Mar, 2023, in Uncategorized

Scenarios on when customers should provide Consignee forms & the process RKUS follow to fulfil the replacements.

Ruckus ICX 7650 PREM License

Posted on 02 Mar, 2023, in Uncategorized

Ruckus ICX 7650 uses Self-Authenticated Upgrade (SAU) feature to enable license features.

SZ 3.6.2: New Ruckus AP Failing to get configuration – No WLAN and channel is listed ‘N/A’

Posted on 01 Mar, 2023, in Uncategorized

Steps to identify if the AP is failing to update it’s configuration from SZ

Verifying Client and Client throughput via AP CLI commands

Posted on 01 Mar, 2023, in Uncategorized

How to use AP CLI commands and data from AP support info file to verify client operation and throughput

How to factory reset or factory default different type of Ruckus Access points?

Posted on 27 Feb, 2023, in Uncategorized

Article explains the physical and command line interface based factory reset procedure for different types of Ruckus Access Points.

Recommendations to Protect Wi-Fi Traffic: Management, Control, and Data from Vulnerability Exploitation

Posted on 23 Feb, 2023, in Uncategorized

The article aims to inform customers on precautionary measures that they can introduce in their network to minimize any potential exploitation from vulnerabilities.

Default IP address for Ruckus devices

Posted on 22 Feb, 2023, in Uncategorized

Default-IP-address for SZ/SCG, ZD, AP, P300

RUCKUS ICX FastIron 10.0.00a (GA) Release Notes

Posted on 21 Feb, 2023, in Uncategorized

RUCKUS ICX FastIron 10.0.00a (GA) Release NotesApplies to: ICX 7550, 7650, 7850, 8200 model switches.FastIron software releases 10.0.00 and 10.0.00a are no longer available for download. To ensure a stable and reliable network environment, RUCKUS highly recommends that you download and install the FastIron 10.0.10a release or a subsequent patch for optimal performance and security on ICX8200 Series switches.

How to register an account on Ruckus Support portal

Posted on 16 Feb, 2023, in Uncategorized

How to register an account on Ruckus Support portal