Category: Uncategorized

Category: Uncategorized

FAQ: Ruckus AP Device Certificate Refresh

Posted on 15 Feb, 2023, in Uncategorized

Device certificates on Ruckus APs manufactured prior to January 2016 may require a certificate refresh prior to November 2016 to avoid service interruption.

How to retrieve AP support info with Client details and RF Athstats?

Posted on 15 Feb, 2023, in Uncategorized

The AP support info file/text/log provides rolling 2 minute RF sample and currently connected client statistics.
This article explains where and how to collect this info from ZD, SZ, Cloud, or Solo APs.

How do I set Country Code for ZoneDirector and the ZoneFlex APs?

Posted on 14 Feb, 2023, in Uncategorized

Country code on ZoneDirector and APs must match for APs to join ZD.

How to register an account on Ruckus Support portal

Posted on 13 Feb, 2023, in Uncategorized

How to register an account on Ruckus Support portal

LED Status on Ruckus Indoor APs

Posted on 10 Feb, 2023, in Uncategorized

Details of LED status on Ruckus Indoor Zone Flex APs

Recover.Me Issue / Steps Troubleshooting (Unleashed)

Posted on 09 Feb, 2023, in Uncategorized

How to deal with Recover.Me when the client only sees this on the WiFi connections.
The Configure.Me or the current SSID disappears

RUCKUS ICX FastIron 09.0.10e (GA) Software Release (.zip)

Posted on 09 Feb, 2023, in Uncategorized

RUCKUS ICX FastIron 09.0.10e (GA) Software Release (.zip)..zip file contains switch Firmware, MIBs, and Signature files, and applies to: ICX7150, ICX7250, ICX7450, ICX 7550, ICX7650, ICX7850Review the RUCKUS ICX FastIron 09.0.10e (GA) Release Notes prior to installation. 

What happens when my Ruckus Cloud Wi-Fi AP license expires

Posted on 31 Jan, 2023, in Uncategorized

Description of events when a Ruckus Cloud Wi-Fi license expires

Ruckus SCG/SZ AAA RADIUS VSA data dictionary file

Posted on 29 Jan, 2023, in Uncategorized

802.1x AAA authentication methods can modify default WLAN settings by exchanging supported Vendor Specific Attributes.
This is the latest SmartZone 5.1 AAA data dictionary file from Ruckus.

How to register an account on Ruckus Support portal

Posted on 26 Jan, 2023, in Uncategorized

How to register an account on Ruckus Support portal

DNS Domain configuration causing AP connectivity issue with RUCKUS Cloud

Posted on 26 Jan, 2023, in Uncategorized

Article explains an issue with customer DHCP configuration which can potentially cause AP connectivity issue with RUCKUS Cloud

Configuring dnsmasq to provide dhcp option 43 for ZD and SCG / vSCG / SZ

Posted on 24 Jan, 2023, in Uncategorized

Customers can use dnsmasq to provide DHCP option 43 to APs for ZD and SCG / vSCG / SZ.

Managing Users in RUCKUS Analytics

Posted on 23 Jan, 2023, in Uncategorized

Article explains how to add internal and 3rdparty users in Ruckus Analytics and manage them.

Managing Users in RUCKUS Analytics

Posted on 20 Jan, 2023, in Uncategorized

Article explains how to add internal and 3rdparty users in Ruckus Analytics and manage them.

Downgrading ICX7850

Posted on 20 Jan, 2023, in Uncategorized

Downgrading ICX7850 when you are on version 8095 or above.