Maintenance

Third-Party Maintenance Benefits from IO South

One phone call solution

Most of our customers have equipment from multiple manufacturers, making repair calls with the OEMs for maintenance difficult and complicated. We can reduce the confusion with a single point of contact for your entire IT infrastructure.

Expertise across the board

Unlike some technicians who work on equipment every once in a while, our engineers spend their days testing and retesting hardware from the most popular manufacturers, including HP, IBM, Dell, Sun, and Cisco.

Unbiased Hardware Support

Vendor agnostic is where we stand when it comes to hardware. We will maintain your IT infrastructure, not convince you to buy new equipment. We offer unbiased recommendations designed to help you keep your maintenance costs low.

Standard Support Levels

No matter what level of support you need, we can handle anything you throw at us. Phone support is always included.

7x24x365 – 2 or 4 hour response
5×24 – 2 or 4 hour response
Monday – Friday 8:00 a.m.-5:00 p.m. – 4-hour response
Monday – Friday 8:00 a.m.-5:00 p.m. – NBD on-site response
On-site field engineers domestic and international
Next Business Day parts replacement
Contact your IO South rep today to learn more about our Third-Party Maintenance offerings. [email protected] 855-272-5044